Both international and domestic orders will be shipped using USPS - The United States Postal Service (U.S. Postal Service).
A tracking number is provided for all orders. For an up-to-date status of your order, you can enter the tracking number that we've provided in the USPS website.
For most cases, orders placed before 10:00am EST Monday to Friday, will be shipped on the same day when payment has successfully been received. Orders submitted after this time will be shipped within the next business day.
Please allow extra time for your order to be processed during public holidays and busy periods. For a list of US public holidays, please click here. For details on public holidays in the destination country, please refer to your local government website. Note that delays may occur as a result of pending payment authorizations.
If you do not receive a tracking confirmation within 3-4 business days from the day you completed your payment, please kindly contact our customer service representatives for more information.
Please be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Tillery Worldwide, LLC. For further details of charges, please contact your local customs office.
Customers should check local postal regulations for restricted items, as Tillery Worldwide, LLC. cannot be held liable for any items that are not accepted into the regarding country.
Free Shipping applies to all domestic orders. Please contact firstname.lastname@example.org to know what the cost of shipping would be to your country.